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Director of Sales

Company: NHS
Location: Virginia Beach
Posted on: January 26, 2023

Job Description:

Duties and Responsibilities

  • Responsible for acquiring and maintaining a solid base of customers and for attaining a high occupancy and level of profitability.
  • Actively seek high revenue accounts and work to maintain a high level of business.
  • Productivity will be evaluated against room night and revenue goals set by the General Manager, and based upon a written, approved action plan.
  • Provides all operations areas up-to-date information about promotions and specific accounts.
  • Acquire and maintain a solid base of accounts towards attaining the property's budgeted profit levels.
  • The development of a comprehensive property marketing plan and annual sales forecast.
  • Solicit sales for the property through planned, personal calls and telephone solicitations to local trade and professional associations/corporations, travel agents, as well as other local and state organizations that could result in potential business for the hotel.
  • Provide operations staff up-to-the-minute information regarding promotions and specific accounts.
  • Prepare written sales call report on all outside calls made each week, and furnish copies to the General Manager.
  • Prepare a report of all tentative or definite business booked during each week and furnish copies to the General Manager. Provide a list of all cancelled business, giving reason for loss.
  • Maintain an updated sales filing system which includes an efficient file and central trace system, an up-to-date account history and a means for sending correspondence to customers / prospects without delay.
  • Follow-up on all meeting and banquet functions with the customer contact person and solicit future business.
  • Participate in department head meetings and report on sales activity for the previous and upcoming weeks.
  • Maintain and regularly update files of competitor's activities, prices, menus, brochures, sales kits, etc.
  • Prepare monthly expense report for all expenses involving sales duties. Submit to the General Manager for approval and reimbursement.
  • Responsible for third party requests, GoLeads, CVB bids and Hotel Planner.
  • Oversee the Sales office and address issues, challenges and problems.
  • Assists in training employees on proper upselling techniques.
  • Ensure sales staff maintains a professional appearance.
  • Follow up on employee issues.
  • Work with other departments to ensure successful events.
  • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

    Required Skills and Experience

    • Highly energetic and motivated individual
    • Must have strong sales and leadership skills
    • 10+ years of sales experience required
    • Previous hospitality industry experience preferred but not required
    • Excellent interpersonal and communication skills with strong customer/client focus essential
    • Self-Starter with ability to work independently and as a team
    • Strong problem-solving skills
    • Excellent written communication skills
    • Ability to work in a fast-paced, high pressure environment
    • Ability to shift and manage multiple priorities
    • Results driven focus and ability to work through to completion in a timely manner
    • Adaptable to change
    • Strong knowledge of Microsoft Office products to include, but not limited to Microsoft Excel and Microsoft Outlook
    • High level of flexibility regarding overtime during times busy periods as required by the business


Keywords: NHS, Virginia Beach , Director of Sales, Executive , Virginia Beach, Virginia

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