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Cloud Solutions Engineer (Endpoint Management)

Company: DroneUp LLC
Location: Virginia Beach
Posted on: November 21, 2022

Job Description:

Onsite - VA Beach, VADroneUp is seeking a Cloud Solutions Engineer - Endpoint Management that will be responsible for day-to-day management and improvements to the tools that our users will use to communicate and stay productive, including but not limited to, Okta, Google Workspace, Kandji, and Microsoft Intune. The Cloud Solutions Engineer will have a high-level view of the current status of systems and an understanding of how they connect with each other. The Cloud Solutions Engineer will also support, monitor, and maintain cloud based systems. This role will be comfortable in looking at data to develop, plan, and execute large scale projects used to streamline and generally improve user experience through various levels of automation.ResponsibilitiesDevelop workflows, automation, processes, or solutions to proactively prevent problems, improve user productivity and automate recurring tasksDevelop and maintain modern desktop/device management solutions using Windows 10, Android, iOS, and MacOS with Intune and KandjiPackage, test, and deploy applications for Windows 10, Android, iOS, and MacOSConfigure modern device management utilizing zero touch provisioning methodsMaintain and configure systems for large scale deployments, management of IoT, mobile (cellular), BYOD, and Linux devicesGrow, scale, and document new SaaS applications and review them with the other business units to solve their growth challengesWork within DroneUp's various cloud platforms (Azure, GCP, AWS)Assist in day-to-day project coordination and management of cloud resources, including troubleshooting problems and outagesProvide recommendations for cloud related upgrades and improvementsMonitor systems' performance and create reports to management based on this informationRespond to requests from change control, service outages, service requests, and act as a technical escalation resource to others on the teamCreate and maintain technical documentation of related systems and implementationsEnsure accountability for delivering well-tested, secure technologies that support DroneUp's vision and strategyProcure hardware, software, and other IT related equipment as neededProvide hands-on assistance to ensure all projects and deliverables are completed accurately and on time, including deployment of projects and initiativesOther duties as assigned

Bachelor's Degree in Computer Engineering, Computer Science, or equivalent experience 2+ years of relevant experience with Cloud services and 3 years of system administration/engineering experienceExperience in ground up architecture design and function of automated deployments with Intune and AutopilotExperience supporting cloud based and SaaS applications including Okta, Intune, Kandji, Atlassian products, and Google WorkspaceExperience working with APIs to interconnect various applications and build workflows to provide efficient user lifecycle managementSkilled in writing PowerShell and other scripting to help with automating tasksBackground in meeting security compliance such as HIPAA, HiTrust, ISO, and PCIStrong knowledge of macOS, Linux, and Windows operating systemsProficient in configuration and installation of on prem and cloud-based IP phones and managementUnderstanding of fundamental networking concepts, practices, procedures, and protocolsKnowledge of best practices around engineering, data security and identitySelf-starter able to troubleshoot independently in downtime or outage situations with the ability to also work in a team environmentWell versed in SCCM, AD, Exchange, WSUS, Group Policy, and all Azure variantsKnowledge of LTE/Cellular device planning, implementation, and configurationExcellent written and verbal communication skillsStrong organizational, analytical, and critical thinking skillsPI197187387

Keywords: DroneUp LLC, Virginia Beach , Cloud Solutions Engineer (Endpoint Management), Executive , Virginia Beach, Virginia

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