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Director of Sales

Company: Homewood Suites by Hilton
Location: Virginia Beach
Posted on: September 16, 2022

Job Description:

The Director of Sales is a key position within the hotel responsible for acquiring and maintaining a solid base of customers ensuring the hotels continued success and profitability. The Director of Sales is also responsible for managing a team of sales professionals serving as a strong and motivating leader.*Duties and Responsibilities** Responsible for acquiring and maintaining a solid base of customers and for attaining a high occupancy and level of profitability.* Actively seek high revenue accounts and work to maintain a high level of business.* Productivity will be evaluated against room night and revenue goals set by the General Manager, and based upon a written, approved action plan.* Provides all operations areas up-to-date information about promotions and specific accounts.* Acquire and maintain a solid base of accounts towards attaining the property's budgeted profit levels.* The development of a comprehensive property marketing plan and annual sales forecast.* Solicit sales for the property through planned, personal calls and telephone solicitations to local trade and professional associations/corporations, travel agents, as well as other local and state organizations that could result in potential business for the hotel.* Provide operations staff up-to-the-minute information regarding promotions and specific accounts.* Prepare written sales call report on all outside calls made each week, and furnish copies to the General Manager.* Prepare a report of all tentative or definite business booked during each week and furnish copies to the General Manager. Provide a list of all cancelled business, giving reason for loss.* Maintain an updated sales filing system which includes an efficient file and central trace system, an up-to-date account history and a means for sending correspondence to customers / prospects without delay.* Follow-up on all meeting and banquet functions with the customer contact person and solicit future business.* Participate in department head meetings and report on sales activity for the previous and upcoming weeks.* Maintain and regularly update files of competitor's activities, prices, menus, brochures, sales kits, etc.* Prepare monthly expense report for all expenses involving sales duties. Submit to the General Manager for approval and reimbursement.* Responsible for third party requests, GoLeads, CVB bids and Hotel Planner.* Oversee the Sales office and address issues, challenges and problems.* Assists in training employees on proper upselling techniques.* Ensure sales staff maintains a professional appearance.* Follow up on employee issues.* Work with other departments to ensure successful events.* Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.*Required Skills and Experience** Highly energetic and motivated individual* Must have strong sales and leadership skills* 10+ years of sales experience required* Previous hospitality industry experience preferred but not required* Excellent interpersonal and communication skills with strong customer/client focus essential* Self-Starter with ability to work independently and as a team* Strong problem-solving skills* Excellent written communication skills* Ability to work in a fast-paced, high pressure environment* Ability to shift and manage multiple priorities* Results driven focus and ability to work through to completion in a timely manner* Adaptable to change* Strong knowledge of Microsoft Office products to include, but not limited to Microsoft Excel and Microsoft Outlook* High level of flexibility regarding overtime during times busy periods as required by the businessJob Type: Full-timePay: $80,000.00 - $90,000.00 per yearBenefits:* 401(k)* 401(k) matching* Cell phone reimbursement* Dental insurance* Disability insurance* Employee assistance program* Employee discount* Flexible spending account* Health insurance* Health savings account* Life insurance* Paid time off* Vision insuranceSchedule:* Monday to FridaySupplemental pay types:* Bonus pay

Keywords: Homewood Suites by Hilton, Virginia Beach , Director of Sales, Executive , Virginia Beach, Virginia

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