Clinical Program Manager

Company: Therapeutic Alliance, LLC
Location: Virginia Beach
Posted on: May 16, 2022

Job Description:

Job DescriptionCompany OverviewTherapeutic Alliance LLC is a private mental health agency offering professional mental health counseling throughout Virginia. We strive to provide culturally sensitive counseling services to children, adults and their families in several languages. Clients comprise all cultural, racial and economic backgrounds, including individuals with different sexual orientations. The Therapeutic Alliance staff possess educational and clinical training that allows us to address mental health, substance abuse and behavioral issues using evidence-based methods. We provide extensive supervision to each and every case as a means to ensure a sound therapeutic approach. Our goal is to truly know our clients and to use this knowledge to guide, support, and motivate them as they make necessary life changes. Therapeutic Alliance is a licensed provider of Intensive-In-Home (IIH), Mental Health Skill Building Services (MHSB) and Applied Behavioral Analysis (ABA), as well as Outpatient Psychiatric Services.Job SummaryAt Therapeutic Alliance LLC, we believe "People Make the Difference", and we are looking for a sharp, energetic Clinical Program Manager to develop, plan, and supervise community-based and outpatient mental health services and programs focused on evidenced based practices and trauma informed care to improve the quality of life for clients served by the agency. The Clinical Program Manager represents the agency by answering any clinical related questions posed by patients, families, staff, or government officials. The Clinical Program Manager is tasked to ensure the agency is abiding by the latest state or federal regulations and continually seeks to provide programming to meet the mental health needs of the families and communities served. The Clinical Program Manager has the ultimate responsibility in the quality assurance and improvement program for the agency along with outcome measurement processes. The Clinical Program Manager will report to the COO and CEO and will function as a member of the senior leadership team. In this role, the Clinical Program Manager will collaborate with the Human Resources team, Training and Development, Compliance, Finance, as well as other Directors, Managers and key stakeholders to achieve the goals of the Clinical Department as well as those of the agency.Benefits and Perks

• Professional development reimbursements, CEU allotments etc
• Paid time off for vacation and sick leave
• Paid Holidays
• Health, Dental and Vision plans with employer contribution
• Employer Paid Life Insurance
• Disability, Cancer, Voluntary life, accident insurance
• 401k plan
• Mileage and phone reimbursement
• Staff recognition program
• Competitive Salary Structure
• Staff referral bonus programResponsibilities and Duties
  • Develop, obtain approval for and maintain current agency licensing policies and procedures for community based and outpatient programs.
  • Conduct annual crosswalk, review and revision at minimum with periodic review for updates is required to meet or exceed all applicable regulations.
  • Develop, obtain approval for and maintain appropriate clinical policies and procedures along with any necessary guides and manuals for community based and outpatient programs.
  • Collaborate and partner with the Training and Development team and other key stakeholders to develop effective clinical training programs for all new and current employees.
  • Collaborate and partner with the Training and Development team to make certain all clinical staff are trained and demonstrate proficiency and competency of all policy and procedures, manuals and program guides that pertain to clinical functions, regulations and accountabilities.
  • Maintain high quality standards for services rendered by adhering to and enforcing appropriate licensing, DBHDS, Payor and ethical standards.
  • Ensure clinical documentation compliance and completion of initial screenings, session documentation, services plans/reviews (if required by insurance), discharge planning and recommendations, and any other forms/documentation required by insurance provider for reimbursement or ethical documentation of services.
  • Maintain 95% or above on compliance required for clinical documentation on audit results of all client files of agency.
  • Develop effective corrective action plans for any deficiencies with positive outcome to compliance of required documentation will be ensured.
  • Collaborate with the Human Resources team for annual, or as often as required, review and revision of clinical position descriptions to ensure compliance with all licensing regulations.
  • Be accountable for maintaining agency and each site location at inspection ready at all times with 95% compliance and no serious deficiencies noted from any inspection.
  • Be accountable for any corrective action plans and resulting follow up required to become compliant with timelines and action follow ups.
  • Act as the Chair of Quality Assurance and Improvement Committee for agency and assure all appropriate committee meetings and activities are conducted as appropriate and required.
  • Responsible to act as primary reporter for CHRIS system and any required follow up analysis or documentation as required by regulations.
  • Establish outcome evaluation standards, guidelines, and process to obtain, evaluate and report outcomes on an ongoing established basis following standard indicators and measures by industry, payors, and regulations.
  • Ensure strong ethical standards are maintained by all clinical staff with all client services through training and enforcement.
  • Collaborate with the Human Resources and Training and Development teams to ensure and provide oversight to ensure all clinical staff meet or exceed all education, licensure, certification, registration, and competency trainings required to work within assigned position in order to be in compliance of all regulatory and licensure regulations.
  • Other duties as assigned.Qualifications and Skills
    • Master's degree (PhD preferred) in Mental Health related field of study such as Psychology, Social Work, Counseling, Behavioral Therapy or any other related field.
    • Current and active license as LMHP (LPC, LCSW, LMFT) in Commonwealth of Virginia in good standing.
    • Must have at least 3-5 years of relevant experience in a similar clinical leadership role.
    • Proven and successful experience as a clinical senior leader in similar business, leading to the proper execution of programs, subsequent improvement of employee performance across the business, and ultimately the achievement of the agencies' goals by directing the activities that support multiple distribution channels.
    • Demonstrate successful history with licensure audits, program development, quality assurance and like skillsets applicable to director level position.
    • Proven ability to foster mentoring relationships and to drive continuous results of lower department managerial personnel.Powered by JazzHRCdLZ3Kx7YZ

Keywords: Therapeutic Alliance, LLC, Virginia Beach , Clinical Program Manager, Executive , Virginia Beach, Virginia