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Business Relationship Manager

Company: Capital One
Location: Virginia Beach
Posted on: May 24, 2020

Job Description:

McLean 1 (19050), United States of America, McLean, VirginiaAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.Business Relationship Manager The Information Assurance Third Party Management (IA TPM) program defines the framework for Third Party Oversight and Risk Management protecting Capital One's information and confirms the third party's ability to provide continual services. The associate in this role will partner with the Line of Business, Third Party Managers, and various cyber teams to provide sound risk consulting and influence business decisions that reduce or eliminate risk to Capital One. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalate. You will challenge and innovate within your team to drive process improvements to elevate program efficiency. Responsibilities:

  • Primary point of contact for assigned line of business
  • Establish effective working relationships with key stakeholders
  • Know Your Suppliers . Be an expert on high tier suppliers for your respective line of business highlighting inherent and business risks
  • Work with key stakeholders to anticipate their objectives and needs to better serve the line of business
  • Proactively identify information security risk and partner with key stakeholders to reduce or eliminate risk
  • Coordinate and execute proactive consulting to both internal and external teams as it relates to third party information security risk
  • Support business related projects and initiatives and influence customers to make solid business decisions
  • Provide regular updates to executive leadership with your line of business on the overall IA TPM health and risk environment
  • Escalate and manage cyber security risk
  • Provide ad hoc support on special departmental goals, objectives, and initiatives About You:
    • You have a desire to work in a very fast moving, forward leaning, and modern computing environment
    • You have a strong desire to continually learn about new technologies
    • You possess strong conceptual thinking and communication skills
    • You are able to work well under minimal supervision
    • You are a demonstrated leader with team-oriented, interpersonal skills and the ability to interface effectively with a broad range of people and roles, including upper management, IT leaders, and external third parties
    • You maintain calmness and clarity of thought under pressure and ability to maintain confidentiality
    • You demonstrate strong ability to analyze information and data
    • You demonstrate strong subject matter expertise and sound judgement when analyzing third party risk
    • You operate in a collaborative manner to effectively assess risk while maintaining business relationships
    • You develop and communicate quality recommendations to key stakeholders
    • You communicate technical issues to non-technical people
    • You demonstrate collaborative partnership skills for working with various points of contacts
    • You demonstrate capacity to think broadly but go deep into subject matter when needed Basic Qualifications:
      • High School Diploma, GED, or equivalent certification
      • At least 3 years of experience providing guidance and oversight of risk and security concepts
      • At least 1 year of experience with third party management
      • At least 1 year of experience communicating and presenting to senior level management
      • At least 1 year of experience performing security risk assessments
      • At least 1 year of experience with PCI DSS, NIST, or ISO
      • At least 1 year of experience with agile methodologies Preferred Qualifications:
        • Bachelor's Degree
        • CISSP, CISA, or CRISC certification
        • 4+ years of experience providing guidance and oversight of risk and security concepts
        • 2+ years of third party management experience
        • 2+ years of experience with PCI DSS, NIST, or ISO
        • 2+ years of experience at a Financial Institution
        • Experience with open source intelligence At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Keywords: Capital One, Virginia Beach , Business Relationship Manager, Executive , Virginia Beach, Virginia

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