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Deployment Services Engineer

Company: DroneUp LLC
Location: Virginia Beach
Posted on: September 19, 2022

Job Description:

Description:
DroneUp is seeking a Deployment Services Engineer who will be responsible for the configuration, deployment, and escalated support of desktop, mobile, network, and peripheral devices within our corporate and hub environments . The Deployment Services Engineer will work to ensure timely and efficient implementations throughout the DroneUp organization.ResponsibilitiesImplement and support desktop and mobile devices, applications, peripherals, and network devicesWork with the Cloud Solutions Team to provide feedback on how deployments can become more efficient and seamlessPerform preventative maintenance on operational equipmentConfigure, install, customize, maintain, test, and troubleshoot hardware systems with minimal directionProvide packaging, unpacking, documentation, shipment, and receipt of equipment as needed for support of the enterpriseOther duties as assigned

Requirements:
Bachelor's Degree in Computer Science or related field preferred5+ years' experience as a desktop/deployment engineer or in a similar role deploying, implementing, and providing technical and/or desktop support for Apple and/or Windows-based devicesIn-depth experience providing support services to end users within a corporate environmentExperience providing customer service while using technical as well as problem solving skills working within a fast pace environmentExtensive experience providing desktop support for Windows and Apple Devices as well as knowledge of multi-factor authentication and mobile device management toolsWorking knowledge of office automation products and computer peripherals (e.g., printers, scanners, etc.)General understanding of network security practices and anti-virus programs and how they work on different devices (e.g., Apple, Windows)Apple Certified Support Professional (ACSP), Microsoft 365 Certified, Modern Desktop Administrator Associate a plusKnowledge of Microsoft Endpoint Manager (Intune), Jamf/Apple Profile Manager, Okta, Google Workspace, Office 365 preferredPI191911363

Keywords: DroneUp LLC, Virginia Beach , Deployment Services Engineer, Engineering , Virginia Beach, Virginia

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