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Sr Solution Engineer - Northeast - USA

Location: Virginia Beach
Posted on: May 21, 2020

Job Description:

Description and Requirements

BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success.

Every BMC employee has the potential to have a tremendous impact on customer successand when customers thrive, we all do.

BMC offers bold and fearless career-seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth and innovation every day. You will be surrounded by peers who inspire you, drive you, support you, and make you laugh out loud, in an environment that fosters individuality, respect, and personal ambition.

This Sr. Solution Engineer role supports our Federal division and provides primarily pre-sales technical support for the development and implementation of complex products/applications/solutions.

  • Works with vendors, partners, and sales to ensure that optimum systems solutions are provided to new and existing customers.

  • Develops processes and systems to provide quick yet thorough response to customer Requests For Proposal.

  • Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations.

  • Assists the sales team in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions.

  • Creates detailed design and implementation specifications for complex products/applications/solutions.

  • Builds use cases for demonstration based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client.

  • Provides consultation to prospective users and/or product capability assessment and validation.


    • Ability to communicate business values of a technical solution, not just technical capabilities and features of the solution,
    • Self-starter, independent, team player with a collaborative and positive attitude,
    • Effective communicator with internal and external clients both in written and verbal forms
    • Able to forge a professional and trusting relationship both internal to the team and externally with the clients
    • Uses full understanding of discipline to resolve complex issues in creative and efficient ways.

    • Applies judgement in evaluating and proposing recommendations to resolve issues that often require deep analysis and interpretation of data.

    • Participates in, and may lead, cross-functional and department teams.

    • Plans and executes tasks with very little supervision.


      • Bachelors degree or equivalent with a minimum of 8 years of professional experience OR advanced degree with 6 years of experience required

      • Client facing experience evangelizing a technical solution to the customer in business terms
      • Extensive enterprise software presales experience
      • Hands on experience with installing and configuring enterprise software to show the client value of a proposed solution

      • Experience with networking hardware automation and security, required

      • Experience with server management from provisioning to decommissioning and day to day management of the servers (patching, configuration, hardening, etc.)
      • Experience with network management and networking hardware from deployment to decommissioning and day to day configuration management
      • Cyber security experience is a plus
      • Familiarity with BMC solutions (TrueSight Server Automation, TrueSight Network Automation formerly known as Bladelogic) and any other BMC software is a BIG PLU

        It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

Keywords: BMC SOFTWARE, INC, Virginia Beach , Sr Solution Engineer - Northeast - USA, Engineering , Virginia Beach, Virginia

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