Location: Virginia Beach
Posted on: July 13, 2019
Posted: May 31, 2019
As a Creative Pro, you'll promote and model the benefits of Apple's
ecosystem to customers, our internal team, and the community at
large. You possess a deep understanding of the creative community,
and you'll speak from your own experiences and stories, so that
others understand the full potential of our products and services.
You foster a learning environment for our customers in the store by
connecting their interests to the Apple ecosystem. Activities will
be themed according to topic, such as music, photography, art,
gaming, and more. By facilitating learning around these topics for
internal and external customers, you help everyone understand the
possibilities created by Apple technology.
- Demonstrated ability to connect with customers through
- Extraordinary presentation and public speaking skills with
demonstrated ability to adapt to a complex audience with many
- Deep and genuine connection to Apple's passion for delivering
the best customer experience possible.
DescriptionYou serve as the ambassador of Apple's passions,
products, and services to your peers by supporting learning
opportunities and mentorship. You use storytelling to illustrate
how a personal interest or hobby can be brought to life using Apple
technology. You drive sales of accessories by recommending
solutions that meet customer needs and help create owners. You
maintain knowledge of new products, technologies, and trends to
facilitate relevant workshops and activities. You identify what
excites our customers and what they care about in the local
community and connect them to relevant programming and activities
in the store. You promote and plan workshops effectively to
maximize attendance and engagement for ongoing services and
products. You maintain connections and relationships with local
industries that relate to Apple's core passions. You mentor and
train members of the Creative team to develop their knowledge and
skills. You seek, analyze, interpret, and act on feedback from
peers and the customer Net Promoter Score (NPS) to improve the
Apple Store experience. You generate excitement, engagement, and
enthusiasm among customers through activities, workshops, and
events. You deliver engaging workshops with strong customer
participation. You understand the challenges of being new to
technology and show sensitivity to each customer's level of
technical proficiency. You empower customers to learn, create, and
share so they can fully explore how their personal interests can
come to life using Apple technology. You create hands-on customer
experiences that enable others to get the most out of the Apple
ecosystem. You provide peer learning opportunities and mentorship.
You demonstrate familiarity with internal and external resources
available for customers who want to expand their technical
knowledge. You perform additional support and service functions
within the service and training environment.
Discover even more benefits of doing what you love. Apple's most
important resource, our soul, is our people. Apple benefits help
further the well-being of our employees and their families in
meaningful ways. No matter where you work at Apple, you can take
advantage of our health and wellness resources and time-away
programs. We're proud to provide stock grants to employees at all
levels of the company, and we also give employees the option to buy
Apple stock at a discount — both offer everyone at Apple the chance
to share in the company's success. You'll discover many more
benefits of working at Apple, such as programs that match your
charitable contributions, reimburse you for continuing your
education, and give you special employee pricing on Apple
Note: Apple benefits programs vary by country and are subject to
eligibility requirements.Education & ExperienceEducation &
- You have exceptional interpersonal and teaching skills.
- You have extensive experience using Apple products,
accessories, and apps in a creative environment.
- You are considered a mentor amongst peers.
- You have relevant professional experience in a creative area of
- You demonstrate an understanding of the creative process.
- You understand the benefits of the Apple ecosystem and are able
to influence others about it.
- You have experience in music and sound editing, recording,
digital photography, digital movie making, editing, and other
fields where Apple products and applications are used.
- You are able to manage multiple tasks at the same
Keywords: Apple, Virginia Beach , Creative Pro, Advertising , Virginia Beach, Virginia
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