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Default Compliance and Reporting Specialist

Company: ServiceLink
Location: Virginia Beach
Posted on: February 15, 2020

Job Description:

Default Compliance and Reporting Specialist JOB SUMMARY Responsible for audit/review of past due mortgage loans on all stages of delinquency to ensure compliance of all government, investor, and client guidelines. ESSENTIAL DUTIES AND RESPONSIBILITIES - Prepare loans for foreclosure review - Mailing, updating, ordering and registering of Default letters - Auditing and updating Default reporting to ensure that LoanCare is in compliance with government, investor, and client guidelines - Provide feedback to all default departments to ensure that all information is reporting timely and accurately - Ability to explain loss mitigation options in detail and loss mitigation application process - Assist the Collection Department as an overflow of their inbound calls - Demonstrates working knowledge and understanding of all default, breach, and state specific Collection letter processes - Knowledge of all Default work stations - All other duties as assigned MINIMUM QUALIFICATIONS - High School Diploma or equivalent required - Minimum of 1 (one) year collections, loss mitigation or other mortgage/real estate related experience - Complete knowledge of relevant federal regulations and/or the Fair Debt Collection Practices Act - Ability to learn rules, regulations, and laws of all default departments - Excellent analytical, communication, and negotiating skills - Ability to work well on a team and focus on results; adaptable and flexible - Ability to structure a deal that serves the best interest of the organization, insurer, and client - Solid PC experience and typing skills; working knowledge of Microsoft Office - Ability to work in a structured environment - Ability to use a dialer system to make/receive phone calls WORK CONDITIONS Working conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Over time required as necessary. Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. ESSENTIAL FUNCTIONS Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Reading Comprehension Understanding written sentences and paragraphs in work related documents. English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Speaking Talking to others to convey information effectively. Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making. Active Listening Giving full attention to what other people is saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Instructing Teaching others how to do something. Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one. Time Management Managing one's own time and the time of others. Writing Communicating effectively in writing as appropriate for the needs of the audience. Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense. Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension The ability to read and understand information and ideas presented in writing. Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Near Vision The ability to see details at close range (within a few feet of the observer). Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression The ability to communicate information and ideas in speaking so others will understand. Speech Recognition The ability to identify and understand the speech of another person. Speech Clarity The ability to speak clearly so others can understand you. PHYSICAL DEMANDS Sitting up to 95% of time Walking up to 5% of timeOccasional standing, stooping, kneeling, crouching and reaching EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION POLICY LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law. LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law. Operations Management VA - Virginia Beach LoanCare Servicing Operations Jan 27, 2020, 10:13:55 AM

Keywords: ServiceLink, Virginia Beach , Default Compliance and Reporting Specialist, Advertising , Virginia Beach, Virginia

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