Eligibility Specialist

Company: DHRM
Location: Norfolk
Posted on: April 2, 2026

Job Description:

Title: Eligibility Specialist Hiring Range: Commensurate with experience and credentials Pay Band: Agency: Norfolk State University Location: Norfolk State University Agency Website: www.nsu.edu Recruitment Type: General Public - G Job Duties Norfolk State University, a NCAA Division I institution, is seeking applicants for the Eligibility Specialist position. This candidate will work within the Athletic Department. The primary responsibilities for the eligibility specialist will be to evaluate degree audits and other academic records to ensure conformity with NCAA initial, transfer and continuing eligibility regulations. This individual will serve as the primary person responsible for processing the documents used by the eligibility certification team for determining progress towards degree and will also serve as a member of the eligibility certification team. The position will report to Associate Athletic Director for Student Services and work closely with athletics compliance and athletics academic support staff. The successful candidate’s duties will include but are not limited to: evaluating degree audits and transcripts to begin the initial and continuing eligibility certification processes for incoming freshmen/transfer and continuing student-athletes, maintaining and entering student-athlete data in the NCAA Compliance Assistance software system, assisting with data input for the NCAA Academic Performance Program and Graduation Success Rate program, assisting compliance staff with rules education presentations related to eligibility issues and other duties as assigned by the Athletic Department. Specific job responsibilities: 1. Evaluates degree audit forms, transcripts and other academic records for incoming, transfer and continuing student-athletes. 2. Creates eligibility certification forms used Eligibility Certification Team 3. Monitors certification status of incoming student-athletes within NCAA Eligibility Center. 4. Maintains academic data in Compliance Assistant for all student-athletes on a term-by-term basis (hours earned/grade point averages) demographic information, majors, transfer status. 5. Assists Compliance Coordinator with roster maintenance for each team. 6. Processes eligibility certification reports to be submitted to MEAC office. 7. Assists with data collection for APP, GSR and other NCAA academic reports 8. Communicates with compliance staff regarding the certification status of incoming student-athletes, including academic initial eligibility, amateur status and admission status. 9. Communicates with the NCAA Eligibility Center on any questions or problems – relative to academic initial eligibility and amateur status 10. Assists with updating institutional processes as appropriate to ensure adherence to NCAA regulations. 11. Registrar office functions to include but not limited to processing mail, assisting students with transcript and other requests, assisting with front counter duties, entering change of address requests. 12. Assist with Name, Image, and Likeness (NIL) initiatives. 13. Other duties as assigned by the Athletic Department. EEO STATEMENT NSU is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, race, religion, sexual orientation, sex (including pregnancy) or veteran status. NSU encourages and invites minorities, women, individuals with disabilities, and veterans to apply. Minimum Qualifications 1. Candidate must have a Bachelor’s degree 2. A minimum experience of two years working in Division I compliance or athletics administration at an institution, conference or on the NCAA staff. 3. Consideration will be given to individuals who have at least 5 years of demonstrated experience working in Registrar’s office, office of admissions or other area where primary responsibilities involved evaluating academic records. 4. Candidates should possess strong organization, written, and oral communication skills, have strong attention to detail and be able work with confidential information. 5. A successful criminal background check is required Preferred Qualifications: 1. Master’s degree. 2. Strong knowledge of NCAA Bylaw 14. Special Instructions: You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Applicants must be authorized to work in the U.S. without employer sponsorship. Contact Information: Name: Tanesha Chesson Phone: 7578238764 Email: tdchesson@nsu.edu In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Keywords: DHRM, Virginia Beach , Eligibility Specialist, Administration, Clerical , Norfolk, Virginia