Front Desk Supervisor
Company: Harmony Hospitality
Location: Virginia Beach
Posted on: April 1, 2026
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Job Description:
Description SUMMARY The Front Office Supervisor is responsible
for: Supervises all front office personnel and the hotel’s Front
Office activities in the absence of the Front Office manger.
Maintains operating and administrative efficiencies in daily
processes, avoiding distractions for upper management during
project oriented periods. JOB RESPONSIBILITIES The Front Office
Supervisor’s primary responsibilities will include: Assumes Front
Office Manager responsibilities in their absence. Reviews Front
Desk Shift Log for any entries and takes appropriate action to
resolve issues. Assist in working as a guest service agent on a
needed basis. Supervises the taking of a thirty minute lunch break
of an employee working eight hour shift. Completes previous day’s
bank deposit. Reviews prior days audit pack for accuracy. Prepares
a Weekly walk-in Analysis Report on a weekly basis. Completes petty
cash on a weekly basis. Handles any guest concerns. Ensures that
all marquee’ scripts are provided once a month for review by the
Front Office Manager and Director of Operations. Complete daily
payroll. Review the access and excel reports daily for accuracy.
Maintain goals set to meet and not exceed budget. Ensure that all
areas are neat and organized.
Keywords: Harmony Hospitality, Virginia Beach , Front Desk Supervisor, Administration, Clerical , Virginia Beach, Virginia