Visitor Experience Specialist (MIDLOTHIAN)

Company: The Laurels of Willow Creek
Location: Midlothian
Posted on: April 1, 2026

Job Description:

Full-Time Position Monday-Friday, 8am-4pm As the receptionist, you are the face of Laurel Health Care Company! The Receptionist is the first contact for many candidates, guests and family members who contact our facility. The receptionist represents the company in a positive manner while greeting visitors, answering telephones and directing calls. Laurel Health Care Company offers one of the leading employee benefit packages in the industry. This includes: Comprehensive health insurance - medical, dental and vision 401K with matching funds DailyPay , a voluntary benefit that allows associates at our facilities the ability to access their pay when they need it. Paid time off (beginning after six months of employment) and paid holidays Flexible scheduling Tuition reimbursement and student loan forgiveness Free CNA/STNA certification Zero cost uniforms Legacy,our new virtual community and rewards & recognitions program When you work with Laurel Health Care Company, you will join an experienced, hard-working team that values communication and collaboration. Why just work when you can help shape a legacy? Some responsibilities include: Answer incoming and direct incoming calls. Greet and direct visitors and family members. Maintain current patient listing to be able to direct visitors and phone calls. Provide clerical support for the Administrator and other staff, as directed Education and/or Experience: Minimum high school diploma or equivalent. Typing proficiency of 50-60 words per minute. Qualifications Working knowledge of computer and software applications used in job functions, (word processing, graphics, databases, spreadsheets, etc.) Able to project a professional image Strong organizational and analytical skills; oral and written communication skills The hours for this position are Monday-Friday, 8:00am to 4:00 pm Laurel Health Care Company (The Laurels) is a national provider of skilled nursing, subacute, rehabilitative, and assisted living services dedicated to achieving the highest standards of care. We are a national organization of skilled nursing, subacute, rehabilitative, and assisted living providers dedicated to achieving the highest standards of care in five states including Michigan, Ohio, Virginia, North Carolina, and Indiana. The Laurels was named a Great Place to Work® for 2020 based on approximately 3,500 employee surveys that evaluated more than 60 elements of employee experience on the job, including employee pride in community impact, belief that their work makes a difference, and feeling their work has special meaning. IND123

Keywords: The Laurels of Willow Creek, Virginia Beach , Visitor Experience Specialist (MIDLOTHIAN), Administration, Clerical , Midlothian, Virginia