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Office Manager

Company: Pool Scouts of the VB/Norfolk Area
Location: Virginia Beach
Posted on: August 5, 2022

Job Description:

Job DescriptionOur growing, customer-focused local business is looking for a reliable, well-organized, and sales-oriented Office Manager to direct day-to-day operations. The Office Manager is responsible for developing and maintaining customer relationships, leading phone-based sales efforts, and managing all aspects of field operations.

Responsibilities:

  • Sell initial and recurring services to residential pool owners via inbound calls
  • Proactively engage existing customer base via outbound calls
  • Provide excellent customer service to existing and new customers
  • Manage customer work orders, invoicing, and billing via business management software
  • Manage technicians, service schedules, and vehicle routing
  • Manage inventory of materials and chemicals
  • Oversee financial aspects of local business
  • Represent the business in some local marketing capacitiesRequirements:
    • A sales-focused individual with experience
    • Excellent customer service and communication skills
    • Computer savvy with strong software user skills
    • Positive can-do attitude
    • Prefers to work in a fast-paced environment and be flexible with changes in procedures
    • Highly organized with strong attention to detail
    • Ability to manage a team of technicians
    • Familiarity with Profit & Loss statements, and comfortable with numbers
    • Drive business results by following operating systems to effectively control costs
    • Hire, train, retain, and develop employeesAdditional details:
      • Full-time position with typical hours of 8 am-5 pm, Monday-FridaySome weekend work and additional hours are required during busy times of year (spring and fall)This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Pool Scouts Corporate.

Keywords: Pool Scouts of the VB/Norfolk Area, Virginia Beach , Office Manager, Administration, Clerical , Virginia Beach, Virginia

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