Senior Business Director, Community Impact and Investment - LOB Advisory

Company: Discover Financial Services
Location: Richmond
Posted on: March 13, 2026

Job Description:

As a Senior Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. This role provides an exciting opportunity to lead a team of 8-10 associates that drives business value and social impact by leveraging data and research insights, community-based expertise, and an integrated enterprise perspective to inform business decisions and products, shape the philanthropic strategy, drive a thought leadership agenda, and track metrics for community impact and return of business value. This team works in close collaboration with other teams in Community Impact and Investment (CI&I), Community Finance, Corporate Communications, Public Affairs, and Intelligence as well as project partnerships with teams in Retail, BC&P, Auto, Card, and Commercial. General Responsibilities: Strategic leadership: Contribute to business and philanthropic strategies that will drive growth, profitability, competitive success, and community impact for Capital One in the face of shifting consumer and regulatory behavior Function ownership: Have ownership for this key function. Strategic planning with a 12-18 month horizon at minimum Leadership: Manage and develop a team of analysts and strategists. Coaching and mentoring associates throughout the organization with a goal of making Capital One a rewarding stop on their career journey Product: Inform new product and pricing strategies for products that are part of the Community Benefits Plan (e.g. Ventures Lending) Credit Risk: Support LOB teams in driving step-change improvements in credit performance by connecting drivers of future consumer credit trends to a deep understanding of community trends and conditions, to inform risk models, and test hypotheses using rigorous monitoring and analysis Execution: Coordinate across lines of business to manage and sequence delivery of CBP aligned products and inform and enable the delivery of a broad portfolio of community investments Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, Strong business judgment, leadership and integrity: He/she should be a collaborative problem solver and a tenacious decision maker, able to contribute to and be informed by the wisdom of the crowd Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results Strong executive communication and stakeholder management skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Travel: Up to 20% Basic Qualifications: Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering) At least 2 years of experience in quantitative analysis At least 2 years of experience in qualitative analysis At least 2 years of experience in people management At least 2 years of experience in project management Preferred Qualifications: Master’s Degree 5 years of experience in quantitative analysis 5 years of experience in qualitative analysis 3 years of experience in people management 3 years of experience in product development 3 years of experience in financial modeling 3 years of experience in economic forecasting 3 years of experience in project management Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $269,600 - $307,700 for Sr Business Director Richmond, VA: $245,100 - $279,800 for Sr Business Director Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital Ones recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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