Communications Assistant - REMOTE in VA - Part Time FRIDAYS AND WEEKENDS
Company: Sentara
Location: Norfolk
Posted on: May 6, 2024
|
|
Job Description:
City/StateNorfolk, VAOverviewWork ShiftFirst (Days) (United
States of America)Sentara Health has a remote, Part time
opportunity for dynamic Communications Assistant in VA!Position is
remote, but candidates need to live within a one-hour drive of
either Sentara RMH Medical Center in Harrisonburg, VA or Sentara
Norfolk General Hospital in Norfolk, VA. This position will support
our doctors' offices when they are closed. This is a part time
position, 20 hours per week, and requires availability on Fridays,
weekends, and holidays. The hours for this position are 7am - 11am
on Fridays and 7:30am - 4pm on weekends and holidays.The Sentara
Communication Assistants play a critical role within the
organization facilitating all emergent and non-emergent
communication both externally and internally. Our Centralized
Hospital Communications Center is responsible for all Sentara
Hospitals and free-standing emergency departments. (Currently 12
hospitals and 4 FSEDs). External call facilitation will generally
include, but is not limited to, looking up patient information for
friends and family members of patients and transferring customers
to appropriate departments throughout the organization. Internal
call facilitation will generally include utilizing complex on-call
schedules with escalations and facilitating nurse to physician and
physician to physician communication to include emergent
consultations. Will assist with training new employees at your
level and additional duties as assigned.Requirements:
Previous healthcare and multi-line phone experience preferred.
Understanding of medical terminology preferred.Qualifications:HS -
High School Grad or Equivalent (Required)Call Center,
Computer/Keyboard Skills, Customer Service, HealthcareSkillsActive
Listening, Communication, Microsoft Office, Service Orientation,
Speaking, Technology/ComputerSentara Healthcare prides itself on
the diversity and inclusiveness of its close to an almost
30,000-member workforce. Diversity, inclusion, and belonging is a
guiding principle of the organization to ensure its workforce
reflects the communities it serves.Per Clinical Laboratory
Improvement Amendments (CLIA), some clinical environments require
proof of education; these regulations are posted at for further
information. In an effort to expedite this verification
requirement, we encourage you to upload your diploma or transcript
at time of application.In support of our mission "to improve health
every day," this is a tobacco-free environment.
Keywords: Sentara, Virginia Beach , Communications Assistant - REMOTE in VA - Part Time FRIDAYS AND WEEKENDS, Other , Norfolk, Virginia
Click
here to apply!
|